Shipping policy

Last updated: October 26, 2026

We print and ship from the United States, and every order travels with tracking.

When production starts

For personalized orders, production begins when you approve your design proof — not when you place your order. If we are waiting on your artwork or your approval, the clock has not started. The quickest way to get your shirt is to reply to the proof email.

Ready-made items are not proofed and ship directly.

How long it takes

Once your proof is approved, orders are printed in 4 to 6 business days and then travel for 2 to 5 business days. That is 6 to 11 business days from proof approval to your door.

The time spent waiting for your artwork or your approval is not included in that estimate, because it is not time we control. Larger group orders can take longer, and we will tell you when we send your proof.

Shipping rates

Shipping is a flat $4.75 per order.

Orders of $50 or more ship free. The free rate is applied automatically at checkout — there is no code to enter.

Where we ship outside the United States, any duties or import taxes are the recipient's responsibility and are not included in the price you pay us.

Tracking

You will receive a tracking number by email as soon as your parcel is collected. If the tracking has not updated for several days, check the carrier's page first, then contact us and we will chase it.

Deadlines and rush orders

Working to a date — a birthday, a reunion, a game day? Tell us the deadline in your design notes, or message us before you order. We will tell you honestly whether we can make it rather than letting you find out too late.

Delivery addresses

Please check your address carefully at checkout, because we ship to the address exactly as you give it. If you spot a mistake, contact us straight away — we can usually correct it before the parcel leaves. Once it has shipped we cannot reroute it, and a parcel returned to us as undeliverable will need to be reshipped at your cost.

Delays outside our control

Once a parcel is with the carrier, transit time is in their hands. Weather, peak holiday periods and carrier backlogs can all add days. We will always help you chase a delayed parcel, but we cannot guarantee carrier timings.

Lost or damaged in transit

If your parcel is lost in transit, or arrives damaged, contact us with your order number and a photo where relevant. We will reprint or refund it. See our Refund Policy for the full detail.